AI+ Telecommunications
عن الدورة
Executive Summary
-
In-depth exploration of AI applications in telecom, covering 5G, QoS/QoE, network optimization, predictive maintenance, cybersecurity, NLP, and IoT.
-
Hands-on projects and capstone for real-world AI integration in telecom operations.
-
Goal: Equip participants to leverage AI to drive innovation, optimize networks, and enhance service delivery.
Course Prerequisites
-
Basic knowledge of telecom concepts and technologies.
-
Programming skills (preferably Python).
-
Familiarity with data analysis.
-
Prior AI experience is optional.
Module 1: Introduction to AI in Telecom
-
AI Fundamentals: ML, NLP, Computer Vision; definition, types, applications, and historical evolution.
-
Telecom Applications: AI in network management, customer service, and operational efficiency.
-
Impact of AI: Predictive maintenance, improved efficiency, reliability, and user experience.
-
Case study & hands-on: ML algorithm for customer behavior classification.
Module 2: Data Engineering for Telecom AI
-
Foundations: Types of telecom data (CDRs, network, customer, billing, location).
-
Structured vs unstructured data processing.
-
Data pipeline design, cleaning, and feature engineering for AI applications.
-
Tools: SQL vs NoSQL, Apache Spark, Hadoop, TensorFlow.
-
Case study & hands-on: SK Telecom Big Data Analytics & dashboard creation.
Module 3: AI for 5G Networks
-
5G fundamentals, architecture, and AI integration for network optimization.
-
AI applications: Network slicing, edge computing, self-optimizing networks (SON).
-
Hands-on: Simulate network slicing and resource allocation.
Module 4: AI in Network Optimization
-
Predictive analytics, anomaly detection, load balancing, resource allocation.
-
QoS and QoE monitoring for service quality and user experience.
-
Hands-on: Traffic management simulations & predictive maintenance modeling.
Module 5: AI for Network Security
-
Common threats: DDoS, phishing, insider threats.
-
AI-based threat detection, IDS, fraud detection, and data encryption.
-
Hands-on: Build a simple intrusion detection system.
-
Case studies: Load balancing, traffic prediction, latency reduction, and configuration optimization.
Module 6: AI for Customer Experience
-
Chatbots & virtual assistants, sentiment analysis, customer segmentation.
-
QoS monitoring, churn prediction, recommendation systems, proactive support.
-
Hands-on: Customer journey mapping, analyze AI-driven chatbots implementation.
Module 7: IoT Integration in Telecom
-
IoT fundamentals, role of telecom networks, data analytics for connected devices.
-
IoT security, connectivity management, scalability challenges, predictive maintenance.
-
Hands-on: Predictive maintenance model for IoT devices.
-
Case studies: Smart city applications, feedback loop integration.
Module 8: AI-Integrated NOCs
-
Transition to predictive NOC operations using AI.
-
Automating escalations, root cause analysis, closed-loop automation with SDN.
-
Designing AI-ready network architectures & change management strategies.
-
Case studies: AI assistants in NOCs, Nokia network optimization.
Module 9: Ethical Considerations & Bias in AI
-
Ethical AI deployment, bias identification, transparency, accountability, and privacy compliance.
-
AI regulations, workforce impacts, responsible deployment practices.
-
Hands-on: Develop ethical AI project checklist.
-
Case studies: Addressing biased algorithms in customer service applications.
Module 10: Capstone Project
-
Apply knowledge from all modules to a real-world telecom AI project.
-
Integrate AI solutions for network optimization, predictive maintenance, IoT, or customer experience.
✅ Program Objective:
Prepare telecom professionals to leverage AI across networks, operations, customer experience, IoT, and security, while ensuring ethical deployment, reliability, and innovation.
